We performed a comparison between Okta Workforce Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The most valuable features are ease of operation and visibility."
"It's reliable and it does what it is advertised to do."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The product requires very little maintenance."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"The solution is easy to use for our managers."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The solution's user interface needs to be improved and made easy."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"The guest user access could be improved."
"The product is expensive compared to other tools."
"Okta Workforce Identity could improve the support system, they are too slow."
"We experienced some technical glitches that need to be resolved."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"I'd like to see a rework of the user directory configuration."
"Some of the new protocols, like OAuth 2.0, could be improved."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
Okta Workforce Identity is ranked 3rd in Access Management with 56 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. Okta Workforce Identity is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and IBM Security Verify Access, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, PingAccess, PingID and Microsoft Entra ID.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
