We performed a comparison between CylancePROTECT and Huntress based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The solution is stable."
"The solution is pretty easy to scale."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"It is extremely simple to manage and deploy."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Intelligence aspects need improvement"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The solution’s technical support could be improved."
"CylancePROTECT's dashboard could be more user-friendly."
"The security scripting needs improvement. It needs deeper security for scripting."
"The solution's UI is an area with certain shortcomings that need improvement."
"Some of Huntress' reporting could be improved."
"In the next release, I'd like to see more intuitive dashboards."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Huntress is ranked 13th in Endpoint Protection Platform (EPP) with 12 reviews. CylancePROTECT is rated 8.0, while Huntress is rated 9.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our CylancePROTECT vs. Huntress report.
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