We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable feature is the analysis, because of the beta structure."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The initial setup of CylancePROTECT is very easy."
"Endpoints are protected in real-time without the need of a centralized server."
"It secures different entry points into the network."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"I have found the central control console the most valuable feature."
"The most valuable feature is the automated updating feature."
"Endpoint Protection is the next generation. It covers antivirus, spamware, ransomware..."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"The solution is not stable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR can be improved by providing more detailed reporting."
"The dashboard isn't easy to access and manage."
"We find the solution to be a bit expensive."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The user interface is outdated."
"CylancePROTECT could be improved in its technical support and communication."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The initial deployment was quite complicated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"It seems that its not working very well with VMWare."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"We are not satisfied with the technical support."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"The reporting could be improved."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 39 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. Symantec Endpoint Security report.
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