We performed a comparison between CylancePROTECT and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Impressive detection capabilities"
"The setup is pretty simple."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"It secures different entry points into the network."
"A user can continue to add endpoints and the solution will continue to perform well."
"You can manage all the threats and everything from a centralized dashboard."
"The solution is easy to deploy."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The initial setup of CylancePROTECT is very easy."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Able to quarantine any malware."
"Performance is very good."
"The most valuable feature is Data Loss Prevention (DLP)."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Technical support was perfect."
"The most valuable features are the anti-malware and antivirus capabilities."
"The initial setup is very straightforward."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Detections could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution needs better dashboards that are easier to use."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The product must make the interface a little more user-friendly."
"It should have better support for Windows and Mac."
"The price for this EPP platform is expensive and could be improved."
"The endpoint protection could always be stronger."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"The cost is very high and it should be lower to be more competitive."
"Lacking analytics and a machine learning technique."
"Notifications are not very good with Trend Micro."
"Could include additional features such as an intrusion prevention system."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CylancePROTECT is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our CylancePROTECT vs. Trend Micro ServerProtect report.
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