We performed a comparison between CYPHER Learning and SAP SuccessFactors Learning based on our users' reviews in five categories. After reading the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning provides user-friendly training, a comprehensive catalog, and seamless integration with other software. CYPHER Learning stands out for its product training videos, gamification, and personalized content. SAP SuccessFactors Learning could benefit from enhancements in its mobile application, user management, flexibility, and pricing. CYPHER Learning requires improved grading and assessment, online exams, and automation.
Service and Support: Some SAP SuccessFactors Learning users faced challenges when communicating with the support team and complained about receiving generic responses. CYPHER Learning's customer service was praised for its promptness, well-informed support staff, and transparent support system.
Ease of Deployment: The setup process for SAP SuccessFactors Learning is complicated, especially when importing learning items. Users reported that CYPHER Learning is more straightforward. Users find it easy to get started with the help of excellent onboarding training and support.
Pricing: Users said SAP SuccessFactors Learning is costly due to initial fees and yearly support charges that can be burdensome for small businesses. CYPHER Learning offers a competitive and reasonably priced user-based pricing model.
ROI: Our users say that SAP SuccessFactors Learning's return on investment (ROI) depends on an organization's size and goals. CYPHER Learning users reported cost savings, decreased expenses related to logistics and travel, and enhanced overall efficiency and productivity.
Comparison Results: SAP SuccessFactors Learning is the preferred choice over CYPHER Learning. SAP SuccessFactors Learning stands out for its extensive catalog, advanced learning features, and seamless integration with other software solutions. Additionally, it offers enhanced resource allocation and access functions, resulting in a streamlined user experience. CYPHER Learning was praised for its product training videos, assessments, and gamification features. The customer service and support provided also received positive remarks.
"It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs."
"The in-depth reporting feature of CYPHER Learning enables us to better understand the training needs of our customers and monitor the performance of our training services."
"It's very easy to monitor and check student progress. I can go in and, with a couple of clicks, see any participant and where they are in the process."
"One of the most valuable features is the ability to use private external portals through which we can sell our courses, which is enormous. This feature is one of the primary reasons we stitched from our previous LMS, as it allows us to grow and create customization. We can customize the portals within CYPHER Learning for specific clients, and that's huge."
"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."
"Gamification is another feature that I've recently really gotten into and I have found that my students really enjoy getting points and badges. That reinforcement is critical... my students get that instant gratification. They get specific scores when they do specific tasks within CYPHER Learning and it lets them know. It's a really big motivator for my students."
"The way that CYPHER Learning tags classes and assignments with competencies helps me see what a student has done."
"I also like the discussion board a lot because students can give their opinions there and interact with each other. For me, as an English teacher, it is also important because they practice writing in a real context."
"Safety is the most robust aspect of this platform."
"SAP SuccessFactors Learning is highly scalable."
"The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong."
"The analytics and reporting features are very helpful."
"The platform's most valuable feature is personalized learning recommendations."
"Cloud Solution enables accessing the system from the internet, with no need to be within the company network."
"It is a stable solution...It is a scalable solution."
"One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central."
"I do wish that there could be some formatting option so that I don't have to do some manual work in terms of translating the data into, for example, a PowerPoint presentation."
"There is a section where you can create games and tools. I don't know if it is because I didn't have the training, but I couldn't use the gamification tools. I would like them to create a link with a tutorial explaining how to do this from the platform."
"I think it would be helpful if the resources were more structured in a how-to format."
"We manage a huge number of registered users and also offer a large number of courses on our platform, and our courses are offered via a large number of organizations. It's a very complex setup, but CYPHER Learning did an excellent job of fixing the initial speed issues we had."
"What we've been asking them for recently is that, while we really appreciate the shopping cart, it doesn't have a recurring payment charge. A lot of our participants, instead of paying the full fee, spread it out over several months and that feature is not there yet."
"When they bring on new partners, like Udemy, we do find that there are quite a few bugs in the system. They brought them on more than a year ago and there are still a few bugs, just pulling things through to CYPHER Learning. Integration bugs are a bit of an issue."
"While the number of apps available for integration with CYPHER Learning has increased over the years, I would love to see this number continue to grow. I believe this would help solidify its position amongst other learning management systems as a viable option for educators and schools."
"If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting."
"The initial installation could be a bit easier."
"The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications."
"There is room for enhancement in their core HR system, Employee Central."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"The product needs to improve its escalation system."
"SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation."
"This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad."
"The technical support team has room for improvement."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 23 reviews. CYPHER Learning is rated 9.0, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". CYPHER Learning is most compared with Moodle, TalentLMS, Canvas LMS, Google Classroom and Cornerstone Learning, whereas SAP SuccessFactors Learning is most compared with Workday, Moodle, Litmos, Cornerstone Learning and Wombat Security Education Platform. See our CYPHER Learning vs. SAP SuccessFactors Learning report.
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