We performed a comparison between Elastic Observability and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The price is very less expensive compared to the other solutions."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"I have built a mini business intelligence system based on Elastic Observability."
"The architecture and system's stability are simple."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The URL monitoring is excellent."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"The interface could be improved."
"There could be more low-code features included in the product."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"There is room for improvement regarding its APM capabilities."
"More web features could be added to the product."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"It could be more reliable using a database repository instead of a log repository."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It should improve its integrations with various tools, especially service management tools."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Elastic Observability is rated 7.8, while OpenText SiteScope is rated 7.6. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Datadog and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Grafana. See our Elastic Observability vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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