We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is good."
"It's a very user-friendly product."
"The performance of the solution is very good it does not impact my hardware and is user-friendly."
"It effectively catches unwanted stuff. It has saved our bacon over many years."
"The product does not slow down the machine."
"It's easy to set up and quick to deploy."
"It's light. I almost don't know that I am using it."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"Its response time is the most valuable. It is very quick."
"The installation was very easy."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"The solution, especially in older versions, is quite stable."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It would be great to have VIP functions added to the solution in a future release."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"ESET Endpoint Security could improve EDR integration."
"It can be hard to set up if you need to customize it."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"The solution should offer more security surrounding blacklisted websites."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"They could be more aggressive with malware."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
"They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good."
"The reporting function needs to be more user friendly in general."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Intercept X Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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