We performed a comparison between Forcepoint Email Security [EOL] and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The deployment capability is a great feature."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"All of the filtering features are very nice."
"The feature I find most valuable is the web, email and DLP integration."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"We have found the product to be stable."
"It's easier to deploy than other options."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"The feature that I like the best is the fingerprinting concept."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"It has very good capabilities for managing malware."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The phishing and spam filters could use some improvement."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The reporting functionality needs to be improved, as it is not customizable."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"Customer support could be better."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"The solution could use better integration capabilities."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"I would like for deployment to be simplified."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The product must improve the user dashboards."
"Sometimes the solution picks up false positive for viruses during scans."
"The solution takes up a lot of memory."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"Messaging Gateway's advanced malware detection could be improved."
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Forcepoint Email Security [EOL] doesn't meet the minimum requirements to be ranked in Email Security with 14 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Forcepoint Email Security [EOL] is rated 7.8, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Forcepoint Email Security [EOL] writes "Easy to use and setup and expands well". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Forcepoint Email Security [EOL] is most compared with Proofpoint Email Protection, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection.
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