We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Symantec is a secure product."
"The cloud-based interface is very user-friendly."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The solution is "set and forget". You pay for it and everything is done for you."
"Messaging Gateway is stable."
"The solution is stable and the performance is good."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The technical support is good."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"It does a good job of ensuring users are not compromised via email."
"The integration capability of the solution is good."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The false positive submissions must be improved."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The product must improve the user dashboards."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Sometimes the solution picks up false positive for viruses during scans."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The send box needs improvement to match other products."
"The tool's dashboard is old."
"The enterprise security feature needs improvement."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Symantec Messaging Gateway is rated 8.2, while Trend Micro Email Security is rated 7.8. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Proofpoint Email Protection, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Sophos Email. See our Symantec Messaging Gateway vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
