We performed a comparison between Microsoft Exchange Online Protection (EOP) and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the product's ZAP feature."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"We can migrate seamlessly without any disruptions to our operations."
"The product's most valuable feature is third-party integrations."
"The scalability is pretty good; it does what it is supposed to do."
"The initial setup was easy. The configuration process is very straightforward."
"It is an easy solution."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is stable and the performance is good."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The solution is excellent at blocking spam."
"Messaging Gateway is stable."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The solution lacks to elaborate on its spam policies."
"Microsoft has some training portals, but more could be developed."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The tool's classification for bulk email is cumbersome."
"The product must improve the user dashboards."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"It could be more scalable."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
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Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Trend Micro ScanMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our Microsoft Exchange Online Protection (EOP) vs. Symantec Messaging Gateway report.
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