We performed a comparison between Fortinet FortiMail and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The technical support is good and quick to resolve issues."
"The product's scalability is good."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"There are several features that I consider valuable."
"A full-featured email gateway solution that contains security threats reliably."
"Its performance is very good and it is stable."
"The most valuable feature of this solution is the spam filter."
"The spam filtering is great."
"I am satisfied with both the scalability and the stability of this solution."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"The solution is very reliable and very stable."
"I love the integration between Fortinet products."
"The cloud-based interface is very user-friendly."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is "set and forget". You pay for it and everything is done for you."
"The anti-malware and spam features are valuable."
"Messaging Gateway is stable."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The solution is stable and the performance is good."
"We need a separate license and we don't know how to get the license that is required."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"I'd like some additional features any product can give me to protect our environment in a better way."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"There is room for improvement with the UI."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"I believe there is room for enhancement in content and web security features."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly."
"It is not easy to install."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"The solution doesn't scale easily."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"They really need to create a good package that competes with Microsoft."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The false positive submissions must be improved."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Messaging Gateway's advanced malware detection could be improved."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
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Fortinet FortiMail is ranked 5th in Email Security with 56 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Fortinet FortiMail is rated 8.6, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Abnormal Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Proofpoint Email Protection and Barracuda Email Security Gateway. See our Fortinet FortiMail vs. Symantec Messaging Gateway report.
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