We performed a comparison between GeneXus and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"GeneXus evolves with technology."
"This solution works extremely quickly in terms of enabling an application in a production environment."
"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"I like the testing models, which allow me to create unit or interface tests of my programs. It helps us avoid missed deadlines because we can detect all the errors before deploying the new versions of the solution. And I also like the integration with coding managers like DevOps or Jenkins. It enables us to do versioning."
"With GeneXus, we can create logical representations of transactions in the form of objects."
"I find the implementation process of GeneXus to be easy."
"The integration module is the most valuable feature of this solution for our business, as it allows our clients to create new systems based on their outdated databases, across all API's."
"The main reason that people use ServiceNow is that performance is very good."
"In ServiceNow, the best features are the reports. We have more options there."
"It is a stable solution...It is a scalable solution."
"The incident management has been the most useful feature for us."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The level of automation within the platform is great."
"ITOM Discovery is a great feature."
"The front-end with GeneXus is not as good as the back-end."
"It would be helpful to have additional assisted processing with training."
"I told them to add something about Angular. They're already working on adding it."
"The tool needs to be tuned before being used. You need some experience to get the best out of the tool."
"Documentation is always an issue. In order to develop with GeneXus, there is very little documentation. The documentation is not clear enough in order to develop a great tool."
"There are issues in integrating it with other solutions."
"It's expensive for a company."
"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."
"The licensing for this solution, with respect to the user, needs to be improved."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The UI and mobile UI need to be improved."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"We would like to see AI used to automate some of the functionality in this solution."
"The product should be integrated with Power BI."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 34 reviews. GeneXus is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our GeneXus vs. ServiceNow Now Platform report.
See our list of best Low-Code Development Platforms vendors.
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