We performed a comparison between Mendix and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Mendix has made a great deal of effort to provide its developers a healthy, modern environment for developing. First of all, it adopts Agile methodology by creating a SCRUM-based app where you can handle your user stories. Next comes version control, which really allows multiple team members to collaborate quite easily. And last but not least, Mendix modeler, which is your IDE for developing Mendix apps."
"The most valuable features of the product are its ease of use and speed. My friend and I find it helpful as a team of just two developers."
"The most valuable features of Mendix are the drag and drop functions, the data entities, domain models, and all the related features."
"The pricing is very clear, with no hidden fees."
"The integrated security saves a lot of time, especially when it comes to setting up user-roles and security. Also, database updates work automatically. There is no need to write queries to update the database, once you make an update."
"It is a brilliant solution."
"There is a free version of the solution you can use."
"I find the fast development speed and low cost to be very valuable features of Mendix. It's a smart solution for busy developers when we need to apply new changes or fixes quickly. Mendix helps to save time and meet project deadlines faster."
"It is a stable solution...It is a scalable solution."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"Now Platform's best features are collaboration, configurability, and customizability."
"The simplicity is great."
"The initial setup is very straightforward."
"The main reason that people use ServiceNow is that performance is very good."
"It is a stable solution...It is a scalable solution."
"It is an absolutely scalable solution."
"An improvement I would like to see is the ability to version manage independent modules. Their version management for software repositories must be better. It's good and you can do it, but it needs work."
"Mendix is great for internal applications but not so great for a public-facing interface. It lacks a proper directory structure for public use. The URL will not change from page to page unless a deep link is created for each page. That makes it difficult to bookmark pages in the browser to view later on."
"Needs multiple database connections so an app can directly read/write data to/from multiple databases. This would enable easy splitting of big applications that have complex entity relationships."
"I would like to see more documentation as well as how-to documents."
"The code refactoring tools could be better, especially for applications running for years. It's not bad, but it could be smoother. Also, writing new widgets can be trickier than it should be for some people, but not if you're familiar with Mendix."
"While the community is great, they need to work on making their direct technical support services better."
"I would also like to see automatic adjustment to the Java Heap, whenever an application load becomes too much for the application. It could also use hot database replication."
"There is always a layer of custom code required."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The basic reporting system is rather static."
"The UI and mobile UI need to be improved."
"The pricing model is complex and needs to be both lowered and simplified."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The price is a bit high and can be a bit of a barrier for some customers."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The UI is not intuitive."
Mendix is ranked 5th in Rapid Application Development Software with 48 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Mendix is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Mendix writes "Low-code, helpful support, and great native mobile capability". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Mendix is most compared with Microsoft Power Apps, OutSystems, Appian, Oracle Application Express (APEX) and ServiceNow, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Microsoft Azure App Service. See our Mendix vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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