GitHub CoPilot vs ServiceNow Now Platform comparison

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991 views|906 comparisons
100% willing to recommend
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2,717 views|1,841 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between GitHub CoPilot and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GitHub CoPilot vs. ServiceNow Now Platform Report (Updated: March 2024).
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Initially, OpenAI is free, but you'll need to pay for it later.""GitHub CoPilot accelerates productivity. It is an easy-to-use solution that is also helpful in saving the team's time.""The product's initial setup is straightforward because it's pushed through the updates.""The product is easy to integrate.""GitHub CoPilot has good stability and performance.""The most valuable aspects in terms of features, revolve around its code generation capabilities.""The initial setup of the product is easy.""The product's most valuable feature is vulnerability management features."

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"In ServiceNow, the best features are the reports. We have more options there.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management.""This is a development platform that provides us with a strong database and a low code environment.""The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue.""It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution.""The product's most advantageous feature is platform innovation.""What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""Learning materials, such as online courses, are readily available."

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Cons
"The suggestions provided by the product must be improved.""GitHub CoPilot's stability is an area of concern where improvements are required.""In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results.""The solution is expensive. It should also support other programming languages.""Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required.""The product's price is an area of concern where improvements are required.""In certain instances, OpenAI didn't respond in the expected way. The responses were more general and didn't address the specific point.""GitHub CoPilot’s integration with other solutions could be improved."

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"The product should be integrated with Power BI.""The solution doesn't allow users to create custom tables, which would be a big improvement.""Bug and defect management are not available in ServiceNow.""It's not quick or cheap.""The initial setup requires a lot of customization based on the individual company's processes.""There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently.""This platform is used more by large companies because it is a little bit expensive.""The solution is very expensive."

More ServiceNow Now Platform Cons →

Pricing and Cost Advice
  • "The product offers a free version and a paid version. Whether to choose the product's free version or paid version depends on the size of the company where it will be used."
  • "GitHub CoPilot's pricing is reasonable. Our licensing costs were initially monthly, but then we switched to yearly payments. I rate the tool's pricing an eight out of ten."
  • "GitHub CoPilot comes readily available for enterprise customers, so it's a free add-on if you already have GitHub's enterprise license."
  • "A personal license is priced at ten dollars per month, while a professional or enterprise license costs nineteen dollars per user, and these rates are consistent for all users."
  • "It's affordable."
  • "There is a need to pay around 10 USD to be able to use the solution."
  • More GitHub CoPilot Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There is a need to pay around 10 USD to be able to use the solution.
    Top Answer:I have not used the product much to be able to comment on what needs improvement in it. With the passage of time, I believe that there will be improvements in its prompt response, like ChatGPT… more »
    Top Answer:The integration with other tools is pretty good.
    Top Answer:I would rate the pricing an eight out of ten, with ten being very expensive solution. There are other solutions in the market that might be better suited for simpler use cases.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    991
    Comparisons
    906
    Reviews
    10
    Average Words per Review
    451
    Rating
    8.4
    Views
    2,717
    Comparisons
    1,841
    Reviews
    24
    Average Words per Review
    514
    Rating
    8.6
    Comparisons
    Learn More
    Overview

    Trained on billions of lines of code, GitHub Copilot turns natural language prompts into coding suggestions across dozens of languages.

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Information Not Available
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Recruiting/Hr Firm14%
    Financial Services Firm14%
    Non Profit14%
    Healthcare Company14%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Healthcare Company11%
    Computer Software Company9%
    Insurance Company8%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government9%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise10%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise76%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    GitHub CoPilot vs. ServiceNow Now Platform
    March 2024
    Find out what your peers are saying about GitHub CoPilot vs. ServiceNow Now Platform and other solutions. Updated: March 2024.
    770,458 professionals have used our research since 2012.

    GitHub CoPilot is ranked 15th in Rapid Application Development Software with 10 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. GitHub CoPilot is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of GitHub CoPilot writes "Though it offers good integration features, the price needs to be lowered". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". GitHub CoPilot is most compared with GitLab, Oracle Application Express (APEX), Pega BPM, ServiceNow and CucumberStudio, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Hyland OnBase. See our GitHub CoPilot vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.