We performed a comparison between Google Workspace and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"It's a secure solution that enables you to choose those you wish to share with."
"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."
"The product can scale easily."
"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
"It's more open than Microsoft and easy to use."
"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."
"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"Zoho Mail is a stable product."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The notifications, scheduling, and meetings are all integrated."
"We can create email accounts for our customers."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you. An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail."
"It takes a long time to import the data from G Suite into another platform."
"The performance speed could be improved when the internet connection is slow."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"Zoho Mail needs to add an IT system management feature."
"The solution doesn't need to be improved."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The solution’s stability could be improved."
"The interface isn't quite good. Everything looks a little low-quality."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zoho Mail is ranked 9th in Email Applications with 8 reviews. Google Workspace is rated 8.2, while Zoho Mail is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, ProtonMail and Microsoft 365 Business, whereas Zoho Mail is most compared with IceWarp, Microsoft Exchange Online, ProtonMail, Zimbra Cloud and Zimbra Collaboration. See our Google Workspace vs. Zoho Mail report.
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