We performed a comparison between Skype for Business and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Skype for Business is overall it is an okay solution."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"It saves trouble, and it saves us time."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"There are free versions of the solution available."
"The most valuable feature is stability."
"The solution is stable and scalable."
"Zoom did everything that we needed it to do."
"Zoom is scalable. We have about 10,000 users at my company."
"Zoom is quite easy to use and user-friendly."
"Ability to record sessions."
"Zoom is easy for non-tech people to use. It's straightforward and simple."
"The installation process is very simple."
"There is no installation, you can give someone a link to the chat and they can access the chat through the link."
"This is the easiest product to use for videoconferencing."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"The solution has been discontinued by Microsoft."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."
"The cost should be cheaper."
"I'd like to have the recording functionality in the free version so that we don't need any licensing in order to access it."
"In the future, I would like to see remote access control for other computers."
"Considering the main function of Zoom, it should make the video functioning part a little bit more friendly."
"The virtual background could be more smoothly integrated with the rest of the software."
"Could be more flexible for individuals that do not have the economic capacity."
"The interface could be more user friendly."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. Skype for Business is rated 7.8, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Skype for Business is most compared with Webex, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Zoom is most compared with Webex, TeamViewer, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our Skype for Business vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
