We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"The interface is browser-based and simple, which is an advantage over other solutions."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The most valuable feature of Webex is ease to use."
"The product's initial setup phase is very straightforward."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"The installation is not difficult."
"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."
"We can easily connect the device and create a room and then we can call many devices."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The sharing of cameras is limited to meeting organizers."
"I do not like emojis."
"We have had issues where some of the invited participants are not able to join the meeting."
"The pricing could be improved."
"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."
"It should be more integrated with third-party vendors."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"I think Webex could be improved by simplifying the process. For instance, they could make it easier to join meetings by providing a direct meeting link without requiring sign-ups or logins. While security is important, finding a balance with user-friendliness is key."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Webex is ranked 2nd in Virtual Meetings with 116 reviews. GoToWebinar is rated 8.4, while Webex is rated 8.0. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToWebinar is most compared with Microsoft Teams, GoToMeeting and Zoom, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and 3CX Live Chat. See our GoToWebinar vs. Webex report.
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