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Grafana Labs Logo
12,845 views|8,858 comparisons
86% willing to recommend
Prometheus Logo
6,474 views|5,765 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Grafana's complexity and duration depend on the user and use case, while Prometheus has a straightforward setup but requires customization for more complex needs. Both products benefit from experience with the solution.
  • Features: Grafana has customizable graphs, is open source, and has good support. Prometheus is highly flexible, with APIs and libraries for integration, and has a reliable data storage system. Grafana excels in UI dashboards and live monitoring, while Prometheus has a valuable dashboard for collecting and comparing logs.
  • Pricing: Grafana has a variable setup cost depending on the number of metrics ingested per day, whereas Prometheus is free. Grafana has both open source and enterprise editions, while Prometheus is solely open source. Commercial use of Grafana requires a license, while Prometheus does not have any associated costs.
  • Service and Support: Grafana has efficient and responsive customer service, while Prometheus relies on documentation and community support. Users have positive experiences collaborating with Grafana's support team, while many Prometheus users do not need to contact technical support.
  • ROI: Grafana and Prometheus both offer good ROI for monitoring. Grafana stands out for its enriched data visualization while Prometheus has the added benefit of being a valuable free solution.

Comparison Results: Users prefer Grafana to Prometheus because it has better visualization tools, more customizable graphs, and a more user-friendly interface. Although Prometheus is known for its flexibility and integration capabilities, it lacks user-friendliness and reporting capabilities. Furthermore, Grafana provides better customer service and support, with a helpful community and good documentation. 

To learn more, read our detailed Grafana vs. Prometheus Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Great capacity planning and the solution has a great GUI.""It is a stable, reliable product.""It has good stability.""​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​""Grafana's best features are live monitoring and alerts.""Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature.""Provides good dashboard visualization.""Grafana is able to connect with multiple data sources, unlike Elasticsearch."

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"The most valuable features of the solution are metrics scraping capabilities and the open source community and support.""It has lots of APIs and libraries to integrate with any kind of language.""It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting.""It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.""The product’s scalability is valuable.""The most valuable feature of Prometheus is the ease of pulling the metrics.""Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring.""The solution can be deployed in thirty minutes."

More Prometheus Pros →

Cons
"The formatting could be better.""If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""There are not a lot of plugins for financial market monitoring.""Grafana doesn't provide anything for reporting.""Lacks event management which affects our DevOps people.""​The security needs to be improved, such as the capacity to add permissions on dashboards.​""There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."

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"Its stability could be even better.""Setting up the rules in Prometheus can be confusing, making it an area where improvements are required.""Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services.""There is a need for a more comprehensive overview of exporters, especially when dealing with many of them.""If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus.""Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience.""I would like to see improvement in the analysis tools and customization features."

More Prometheus Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Ranking
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    6,474
    Comparisons
    5,765
    Reviews
    32
    Average Words per Review
    387
    Rating
    8.3
    Comparisons
    New Relic logo
    Compared 15% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Azure Monitor logo
    Compared 25% of the time.
    New Relic logo
    Compared 17% of the time.
    Dynatrace logo
    Compared 14% of the time.
    Sentry logo
    Compared 9% of the time.
    Instana Dynamic APM logo
    Compared 2% of the time.
    Learn More
    Grafana Labs
    Video Not Available
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Information Not Available
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Financial Services Firm13%
    Comms Service Provider13%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    Grafana vs. Prometheus
    May 2024
    Find out what your peers are saying about Grafana vs. Prometheus and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Grafana is rated 8.0, while Prometheus is rated 8.4. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Instana Dynamic APM. See our Grafana vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.