We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy to use and configure HubSpot CRM."
"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."
"The ease of having everything in one place is valuable."
"When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"Stability-wise, I rate the solution a ten out of ten."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."
"The most valuable feature of Odoo is the fingerprint feature."
"The most valuable feature of Odoo is its payroll localization."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"What I find the most valuable about Odoo is its simplicity."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"The scalability is very good. There are over 100+ end users in our company."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"The product's free version could have more integration and automation options."
"HubSpot CRM integration needs improvement."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"I cannot upload a long recorded Zoom conversation to HubSpot."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"The initial setup could be faster as it currently takes a lot of time."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"The range of choices and functionalities has space for enhancement."
"The tool needs to improve its scalability."
"There are features that cannot be opened in the community edition and from a user perspective."
"The user interface is not the best."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
HubSpot CRM is ranked 9th in CRM with 36 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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