HubSpot CRM vs Odoo comparison

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HubSpot Logo
1,032 views|651 comparisons
97% willing to recommend
Odoo Logo
Read 31 Odoo reviews
564 views|422 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HubSpot CRM vs. Odoo Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very easy to use and configure HubSpot CRM.""I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use.""The ease of having everything in one place is valuable.""When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities.""Easy to use and easy to setup CRM software, with good stability and scalability.""I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed.""Stability-wise, I rate the solution a ten out of ten.""The ability to track revenue and complete forecasting has been the most valuable feature."

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"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees.""The most valuable feature of Odoo is the fingerprint feature.""The most valuable feature of Odoo is its payroll localization.""I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo.""The most valuable feature of Odoo is the integration it provides and the many modules available.""What I find the most valuable about Odoo is its simplicity.""With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options.""The scalability is very good. There are over 100+ end users in our company."

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Cons
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons.""The product's free version could have more integration and automation options.""HubSpot CRM integration needs improvement.""There is room for improvement in pricing. The pricing strategy that they have is way too clever.""I cannot upload a long recorded Zoom conversation to HubSpot.""The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature.""Invoices were the thing we were thinking should be part of the solution, and that's been added now.""The initial setup could be faster as it currently takes a lot of time."

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"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities.""The range of choices and functionalities has space for enhancement.""The tool needs to improve its scalability.""There are features that cannot be opened in the community edition and from a user perspective.""The user interface is not the best.""There is room for improvement in Odoo, especially in enhancing its reporting capabilities.""I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals.""Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."

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Pricing and Cost Advice
  • "HubSpot CRM is affordable."
  • "I do not recall the particulars of the licensing fees."
  • "HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
  • "There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."
  • "There is a cost for the solution. However, I am not aware of the price."
  • "Pricing is based on the number of users."
  • "The price of HubSpot CRM is expensive."
  • "The cost of HubSpot CRM is less than the cost of Freshsales."
  • More HubSpot CRM Pricing and Cost Advice →

  • "It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
  • "The cost is expensive but cheaper than some other competitors."
  • "Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
  • "The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
  • "Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
  • "Odoo is cheap compared to competitors."
  • "Odoo is an open-source tool. I don't have to pay for it."
  • "On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
  • More Odoo Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID.
    Top Answer:Our goal was to get the accuracy of data and process it. So, we have integrated a bunch of things so that the accuracy of the data can be increased once the impact ratio of the data is increased. We… more »
    Top Answer:They offer three packages – free, standard, and custom. The standard version is priced at around $15 per user per month but requires a minimum of five or ten users. The custom version costs $50 per… more »
    Top Answer:They could thoroughly study the market dynamics of different regions and connecting areas. Although businesses recognize the value of ERPs and are willing to invest, the challenge lies in bridging the… more »
    Ranking
    9th
    out of 169 in CRM
    Views
    1,032
    Comparisons
    651
    Reviews
    28
    Average Words per Review
    423
    Rating
    8.1
    11th
    out of 169 in CRM
    Views
    564
    Comparisons
    422
    Reviews
    28
    Average Words per Review
    430
    Rating
    8.1
    Comparisons
    SAP S/4HANA logo
    Compared 20% of the time.
    SAP ERP logo
    Compared 16% of the time.
    Epicor ERP logo
    Compared 12% of the time.
    Bitrix24 logo
    Compared 4% of the time.
    Learn More
    Overview

    HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management. 

    With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes. 

    Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

    Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

    Sample Customers
    digimind, easyrecrue, software2, subaru, suzuki
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company11%
    Marketing Services Firm11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government9%
    Healthcare Company9%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm13%
    Healthcare Company13%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Educational Organization9%
    Manufacturing Company8%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business68%
    Midsize Enterprise12%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise43%
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise47%
    Buyer's Guide
    HubSpot CRM vs. Odoo
    May 2024
    Find out what your peers are saying about HubSpot CRM vs. Odoo and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    HubSpot CRM is ranked 9th in CRM with 36 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.