HubSpot CRM vs Oracle CX Sales comparison

Cancel
You must select at least 2 products to compare!
HubSpot Logo
1,032 views|651 comparisons
97% willing to recommend
Oracle Logo
1,499 views|1,030 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 7, 2023

We compared HubSpot CRM and Oracle CX across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: HubSpot CRM is commended for its online content creation features as well as its robust marketing and segmentation capabilities. Oracle CX Sales is highly regarded for its smooth integration, extensive sales coverage, and opportunity management.

  • Room for Improvement: HubSpot CRM could improve its integration, task tracking, and contact management. Oracle CX Sales could improve its account portfolio management and mobile application.

  • Service and Support: HubSpot CRM received positive feedback for its proactive and helpful support, but some users reported unresolved issues. Oracle CX Sales has been criticized for its poor support.

  • Ease of Deployment: HubSpot CRM is considered easy to set up and adapt to companies of varying sizes without difficulty. However, some users say it took a long time. Some users said Oracle CX Sales is complex and time-consuming to set up, but others consider it manageable.

  • Pricing: HubSpot CRM provides flexible pricing options, but some users noted that it may not be affordable for small businesses. Oracle CX sales received mixed feedback for its pricing. Some consider it to be expensive, while others said it was reasonable for the features offered.

  • ROI: HubSpot CRM has helped customers realize an ROI by coordinating revenue streams and ensuring data security. Oracle CX Sales users have provided no feedback on its ROI so far.

Comparison Results: Users like HubSpot SRM for its marketing features and attentive customer service, but the solution could improve its integration with other solutions and lower its price to make it more affordable for small businesses. Oracle CX Sales is praised for its advanced opportunity management features, comprehensive sales coverage, and seamless integration, but users have complained about lackluster customer service.

To learn more, read our detailed HubSpot CRM vs. Oracle CX Sales Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The interface is good.""I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use.""What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database.""I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed.""The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.""HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy.""When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities.""Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."

More HubSpot CRM Pros →

"It covers sales very well.""Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout.""It is stable and scalable, and their support has been very responsive.""The integration with other systems is easy.""The solution integrates well.""The lead and opportunity management features are valuable.""the Oracle CX Sales Eloqua module is very useful.""The analytics features in Oracle CX Sales are good."

More Oracle CX Sales Pros →

Cons
"There is a limitation with the integration with other tools or workflows.""In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future.""The solution's email capabilities could be improved.""Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way.""Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability.""There is room for improvement in pricing. The pricing strategy that they have is way too clever.""We had a problem with the tool’s stability once.""I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."

More HubSpot CRM Cons →

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them.""CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes.""Support is very poor.""It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant.""We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being.""You can get disconnected if you do not have a strong, reliable internet connection.""The interface of Oracle CX Sales could be more user-friendly.""The tool must allow developers to check logs."

More Oracle CX Sales Cons →

Pricing and Cost Advice
  • "HubSpot CRM is affordable."
  • "I do not recall the particulars of the licensing fees."
  • "HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
  • "There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."
  • "There is a cost for the solution. However, I am not aware of the price."
  • "Pricing is based on the number of users."
  • "The price of HubSpot CRM is expensive."
  • "The cost of HubSpot CRM is less than the cost of Freshsales."
  • More HubSpot CRM Pricing and Cost Advice →

  • "The price is reasonable."
  • "It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
  • "The product is pricey."
  • "The solution is reasonably priced compared to other tools."
  • "It's expensive, but worth the money."
  • More Oracle CX Sales Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which CRM solutions are best for your needs.
    769,976 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID.
    Top Answer:Our goal was to get the accuracy of data and process it. So, we have integrated a bunch of things so that the accuracy of the data can be increased once the impact ratio of the data is increased. We… more »
    Top Answer:The lead and opportunity management features are valuable.
    Top Answer:Customers usually do not prefer the solution over Sales Cloud. Support is very poor.
    Ranking
    9th
    out of 169 in CRM
    Views
    1,032
    Comparisons
    651
    Reviews
    28
    Average Words per Review
    423
    Rating
    8.1
    14th
    out of 169 in CRM
    Views
    1,499
    Comparisons
    1,030
    Reviews
    7
    Average Words per Review
    425
    Rating
    6.9
    Comparisons
    Also Known As
    Oracle Sales Cloud
    Learn More
    Overview

    HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management. 

    With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes. 

    Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

    Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

    The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

    Sample Customers
    digimind, easyrecrue, software2, subaru, suzuki
    Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
    Top Industries
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company11%
    Marketing Services Firm11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government9%
    Healthcare Company9%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Government10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business68%
    Midsize Enterprise12%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise43%
    REVIEWERS
    Midsize Enterprise15%
    Large Enterprise85%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    Buyer's Guide
    HubSpot CRM vs. Oracle CX Sales
    May 2024
    Find out what your peers are saying about HubSpot CRM vs. Oracle CX Sales and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    HubSpot CRM is ranked 9th in CRM with 36 reviews while Oracle CX Sales is ranked 14th in CRM with 12 reviews. HubSpot CRM is rated 8.2, while Oracle CX Sales is rated 7.4. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". HubSpot CRM is most compared with Attio, Odoo, Bitrix24, Acumatica and monday.com, whereas Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM, Oracle Fusion Service and SAP CRM. See our HubSpot CRM vs. Oracle CX Sales report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.