We performed a comparison between Hyland OnBase and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it's very secure and provides audit trails for our documents."
"I like the cloud and its integrability."
"The solution is very developed and we are not taking full advantage of its functionalities."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We can arrange all our documents on one platform and see the document's changes and edits."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"There is not just one valuable feature; it is all of them working together."
"The ability to quickly and easily create team sites has been great."
"It is well supported by Microsoft."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
"Quantity and variety of partners with solution development ability on the platform."
"Its functionality is enormous."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution lacks collaboration features."
"There are some limitations on storage."
"The product must provide more automation."
"Emails stored now do not display metadata in native format."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"It should have a Google-caliber search ability and a model-based GUI."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"Using SharePoint is difficult."
Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. Hyland OnBase is rated 8.0, while SharePoint is rated 7.8. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Hyland OnBase is most compared with Alfresco, OpenText Documentum, OpenText Extended ECM, IBM FileNet and Hyland Perceptive Content, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and OpenText Content Manager. See our Hyland OnBase vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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