We performed a comparison between IBM Case Foundation and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Case Foundation provides a strong security boost."
"It's very easy."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The product has a strong and easy integration with Teams."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The fact that it allows for the internal sharing of information is very good."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The collaborative environment for long-term archival or record management is great."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The service as it currently stands is out-of-date and lacks flexibility."
"The solution can be quite expensive."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"The platform's workflows could be more intuitive and easier to use."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"Integration is an area where the solution lacks."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM Case Foundation is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow. See our IBM Case Foundation vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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