We performed a comparison between IBM Business Automation Workflow and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The dashboards are helpful because you can display reports directly on your screen."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"Its interface is well-designed and user-friendly"
"This product is tightly integrated with the RPA automation process."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The product has a strong and easy integration with Teams."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The main areas which need improvement are specifically around reporting and analytics."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"The setup and installation process could be made easier."
"Requires a lot of customization code writing which could be reduced."
"Integration is an area where the solution lacks."
"The platform's workflows could be more intuitive and easier to use."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow and IBM Case Foundation, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Appian. See our IBM Business Automation Workflow vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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