We performed a comparison between IBM Datacap and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout feature of this intelligent product is its remarkable capability."
"I work for an insurance company, and we use Datacap for document processing."
"The solution automates manual data entry."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"Both Datacap Studio and Datacap Navigator are great features."
"It is the best solution for scanning purposes."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"I can have all scanners accessible from my end."
"The most valuable features are the UiPath studio tools with the recording feature to capture the navigation of the process on the screen."
"The best part is the way UiPath provides the ability to automate everything, including the architecture and Orchestrator. The interfaces are very user-friendly and intuitive. It's very easy to build automations. Someone who is not very technical can understand quite a lot and start to automate."
"Stability-wise, it's really good. When it comes to backend automation, it's amazing."
"I like UiPath's Orchestrator. It's the core piece."
"The initial setup is straightforward. There is a lot of guidance in the configuration and actual setup. It feels like installing Windows. It's simple compared to other solutions which tend to be a bit more complex."
"The most valuable features of UiPath are the drag and drop activities."
"StudioX allows me to build simple automation projects without the need to engage our development team."
"Our key focus is on eliminating time-consuming tasks and enhancing reliability, especially in repetitive processes, which is where automation has proven to be a significant asset."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"I would like better ease of use and more support options."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"It can take some time to implement."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."
"The pricing has room for improvement."
"I'm a developer and I'll move things around and they'll change order, or I'll try to save something and it won't save the first time. I'll have to open something twice, open something three times. I've got a list. I'm working out quirks with UiPath."
"Citrix and email automation could be improved. We can use the features, but the accuracy isn't 100 percent."
"It should be less focused on the howtos and more on demonstrating business value add. A business outcome should be that I was able to approve something in however many days or hours compared to my peers when I benchmark across my peers. That would be a business outcome as opposed to a technical outcome."
"When it comes to scoring, you receive a score after the intake and a score after you build it, but you should also get a score after you build it."
"An area which the UiPath team is rapidly working on is machine learning and artificial intelligence. At the moment, it is a little difficult to understand. If they could add some more training on it in their Academy, it would help customers to learn about these features."
"For a few of the projects, we have saved money, however, on a few of these projects we've noticed less revenue. The orchestration cost is a bit higher when we are working on smaller projects."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. IBM Datacap is rated 7.6, while UiPath is rated 8.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and Hyland OnBase, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our IBM Datacap vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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