We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The most valuable features are that we can upload documents and download them on demand."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"IBM Kenexa is fairly stable. We don't have any downtime."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"The overall functionality of the solution is very good."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"SuccessFactors' most valuable feature is performance management."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"Easy to use and user-friendly."
"This solution is very user-friendly, and supports 60 plus languages."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would like to have a better and more user-friendly interface."
"I would not recommend IBM Kenexa to others."
"It needs to update its reporting and analytics tools."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"It's a bit complicated to make a change in the tool... It is time-consuming."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues."
"I don't think SuccessFactors is quite fit for use as an employee database."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
IBM Kenexa is ranked 22nd in Talent Management with 30 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. IBM Kenexa is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". IBM Kenexa is most compared with HR Software Solutions and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud and PeopleSoft. See our IBM Kenexa vs. SAP SuccessFactors report.
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