We performed a comparison between IBM MaaS360 and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"It's normally able to meet 100% expectations of our customers."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The most valuable feature is the policy CSPs."
"We have a BYOD policy, and this solution helps us manage our devices."
"The product’s most valuable feature is email, browser, and application security."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The solution is quite stable."
"We've found the scalability to be very good."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The product enables device management."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Microsoft Intune fails a lot when it comes to device compliance."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"It needs certificate provisioning for S/MIME purposes."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"The UI is not user-friendly and has room for improvement."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"It would be ideal to add support for the distribution of windows.exe applications."
"They should allow for the building of custom reports with graphics."
"The look needs to be updated and it could be simpler to use."
"The user experience really isn't so good."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The reporting and alerting could be improved."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The visual tool and interface must be more fine-tuned."
"They need more straightening of the SSO capabilities."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews. IBM MaaS360 is rated 7.8, while JumpCloud is rated 8.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and Prisma Access by Palo Alto Networks. See our IBM MaaS360 vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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