We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The initial setup is straightforward."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"The solution is scalability."
"The solution's ease of use is its most valuable aspect."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The solution is scalable."
"The product saves time and resources."
"The pricing of the solution is quite good."
"The product provides end-to-end solutions for different business problems."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."
"Stability could be better."
"The users should be allowed to create folders in Control Center."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"The scalability of the solution can be challenging."
"There are certain limitations in the solution for screen reading."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"The process discovery could be a bit better."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The scalability has room for improvement."
"Kofax RPA's UI could be more user-friendly."
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IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 23 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility. See our IBM Robotic Process Automation (RPA) vs. Tungsten RPA report.
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