We compared Jira and Monday based on our users’ reviews of Project Management Software. After reading the collected data, you can find our conclusion below.
Comparison Results: Users prefer Monday over Jira for project management because of its user-friendly interface, affordability, and better customer service. Jira has valuable features but needs improvement in user interface and reporting capabilities. Technical support for Jira ranges from satisfactory to needing improvement. Monday.com is praised for collaboration capabilities, customizability, and ease of use. It is considered a cost-effective solution that can improve organizational goals and efficiency. Jira is considered the preferred option when it comes to IT ticketing solutions.
"One of the most valuable features is querying because the jQuery function is very good. Additionally, we can create good designs very easily."
"The configurable workflows and boards make it easy for us to execute and oversee our own unique process."
"Being able to automatize the deployment of the solution has been great."
"The most valuable feature is working with sprints and having the ability to create sprints."
"Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports."
"The workflows are very easy to handle as far as scalability goes."
"It is a stable solution, and we have had no issues with stability."
"The dynamic communication and the ability to customize it the way we want are the most valuable features."
"Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members."
"I love how I can customize so many items on the boards to fit my exact needs."
"Since the tool is so easy to use, our team members can all learn it quickly and create new boards, projects, tasks, and views easily."
"With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on."
"There are many templates to choose from when you are creating your first board."
"Automation is by far the most valuable tool ever."
"The solution is more of a streamlined Slack."
"Subitems really help me stay organized when a project has more than one piece."
"Reporting is something Jira could work on. The reporting capabilities should have the same flexibility we see in Excel, including the ability to manipulate data and create graphs. They need to have that, so we don't need to export to a spreadsheet."
"While it's very powerful, it's very complex sometimes."
"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."
"It should be connected to ServiceNow."
"There needs to be more integration and connectivity."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"Jira's collaboration and integration with other apps and tools could be improved."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"monday.com is missing a few features but not many. For example, let's say you're working on a global project for a marketing campaign, and you have the video team working on it. Maybe the video team only wants a board that shows the packages that are related to them, but you cannot do that on monday.com. You can't have the same task in multiple projects."
"It would be nice to have more customization around the documents, such as different title headings, fonts, etc."
"Constant updates mean the service is down sometimes, which isn't ideal."
"Sometimes automation is delayed, which can lead to duplicate items being created."
"The tabs (color coding) featured is great for distinguishing different areas of our workflow."
"The tablet display is confusing and difficult to use."
"In my initial exposure to the interface, I did not find it to be very user-friendly."
"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."
Jira is ranked 5th in Project Management Software with 259 reviews while monday.com is ranked 1st in Project Management Software with 222 reviews. Jira is rated 8.2, while monday.com is rated 9.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and ServiceNow Strategic Portfolio Management. See our Jira vs. monday.com report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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