We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"Most of our customers are very fond of the upgraded smart user interface."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The tool's most valuable features are document storage, security, and compliance."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We can configure the solution with any industry's products per customer requirements."
"The integration with other products needs to be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"OpenText Extended ECM's user interface could be improved."
"The solution should work better with partners and be more developer-friendly."
"The tool's documentation is not proper and has missing information like steps."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, IBM FileNet, OpenText Documentum, Microsoft Purview Records Management and DocuWare, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Adobe Experience Manager.
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