We performed a comparison between M-Files and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is the management."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The integration with other products needs to be improved."
"The user interface can be a bit more intuitive."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The biggest issue for us is the price of the product."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum needs to improve its support."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. M-Files is rated 9.0, while OpenText Documentum is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft Purview Records Management and DocuWare, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and OpenText eDOCS.
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