We performed a comparison between MetaDefender Email Security Solutions and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 is a stable solution."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"It is mostly stable."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The pre-sales cost calculations could be more transparent."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"It is a bit expensive than the market price."
"There needs to be more documentation for the product."
"The tool's dashboard is old."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The solution's configuration policy should be easier."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
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MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. MetaDefender Email Security Solutions is rated 8.4, while Trend Micro Email Security is rated 7.8. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our MetaDefender Email Security Solutions vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.