We compared Barracuda Email Security Gateway and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"The anti-spamming, anti-fishing features are great."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"We find the product to be scalable."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"It is a very stable solution."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The interface is really good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"There are limited administration controls that should be improved."
"The dashboard's UI could be improved to make changes to the blocklist."
"False positives have given us issues."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"The reporting can be improved."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"The deep scanning feature needs to be improved."
"The send box needs improvement to match other products."
"It is a bit expensive than the market price."
"The enterprise security feature needs improvement."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"Sometimes malicious email gets past the email gateway."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Barracuda Email Security Gateway is rated 8.0, while Trend Micro Email Security is rated 7.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Proofpoint Email Protection. See our Barracuda Email Security Gateway vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.