We compared Microsoft Dynamics CRM and Qscend Technologies QAlert across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Dynamics CRM is considered robust and reliable. Users praised its ability to measure and track sales and seamless integration with Microsoft Office 365 and Azure. Qscend Technologies QAlert is known for its easy-to-use interface and customizable workflows.
Room for Improvement: Microsoft Dynamics CRM requires improvement in terms of mobile experience, interface design, and performance. QAlert needs better customization options and improved reporting.
Service and Support: Reviews of Microsoft support were mixed, with some users expressing frustration at long response times and challenges contacting the support team. QAlert is praised for its exceptional customer service and quick responses. Reviewers say the Qscend team is knowledgeable and friendly, and there is a wide range of support channels.
Ease of Deployment: Some Microsoft Dynamics users found the setup uncomplicated, while others struggled with it. QAlert’s setup process is straightforward, and the user interface is intuitive.
Pricing: The cost of Microsoft Dynamics depends on factors like licenses and customization. While Dynamics is generally considered expensive, some users find the pricing fair or slightly cheaper compared to competitors. The cost of QAlert may vary depending on the customer’s specific needs.
ROI: Microsoft Dynamics CRM provides a significant ROI due to its upgraded features and integrations. Users provided no feedback on QAlert’s ROI.
Comparison Results: Users like Microsoft Dynamics CRM for its native integration with popular Microsoft products, but some users have said that setting up Microsoft Dynamics can be complex and time-consuming. Others have suggested lowering the price and improving the interface. Users praised Qscend Technologies QAlert for its easy setup, intuitive interface, and custom workflows. At the same time, some users said QAlert's reporting has room to improve.
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Microsoft Dynamics CRM is ranked 1st in Local Government CRM with 68 reviews while Qscend Technologies QAlert is ranked 11th in Local Government CRM. Microsoft Dynamics CRM is rated 7.6, while Qscend Technologies QAlert is rated 0.0. The top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". On the other hand, Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com, whereas Qscend Technologies QAlert is most compared with Verint Citizen Engagement.
See our list of best Local Government CRM vendors.
We monitor all Local Government CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.