We performed a comparison between Microsoft Intune and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For the price, the features included with Microsoft are appealing."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"It works pretty well for us."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"We have one MDM that works with Windows, iOS, and Android."
"It is a very stable and scalable cloud-only solution."
"The performance of Microsoft Intune is good."
"The installation is straightforward."
"Good screen draw feature and ability to use two monitors."
"The solution is stable and reliable."
"The solution is scalable."
"It's largely stable."
"It's part of the Microsoft Operating system and is free."
"The most valuable feature is performance."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There is a limitation on the number of concurrent users."
"We had some instability during the implementation process. This has since been resolved."
"We'd like more granular security control of the desktop services."
"We've had issues with security breaches."
"We face frequent disconnections."
"Sometimes difficult to set up without the requirement for login credentials each time."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong."
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Microsoft Intune is ranked 5th in Remote Access with 164 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews. Microsoft Intune is rated 8.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Parallels Access. See our Microsoft Intune vs. Microsoft Remote Desktop Services report.
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