We performed a comparison between Microsoft Power Automate and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an intuitive product. It's not overly technical."
"For people who already use Office 365, Power Automate is very easy to integrate and use."
"This product has an easy-to-use interface with nice detail in the features."
"The most valuable feature is the ability to integrate across multiple systems."
"The most valuable feature is that it is very easy to use."
"It's easy to learn."
"AI Builder is a good add-on."
"It comes as a part of the Microsoft suite, which makes it an easy sell."
"It is a good and matured solution."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"Its stability has been good."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features."
"The BPM component needs improvement."
"There is an RPA feature gap between this solution and other more mature products."
"There should be more transparency when it comes to which features accompany the pricing, as there appear to be hidden features of which I am not aware."
"While using this solution, we found it to be basic."
"The integration of our system into Power Automate was a bit tricky. We had to put a data lake in place before automating anything because we were not very structured in terms of data. Our major issue was cleaning up the data."
"I would like to have chatbot assistance available, where you can open it and receive help on the spot."
"Inability to use a lot of connectors without having a premium license."
"The way integration classes are created could be improved."
"The OCR capabilities of the solution could be improved."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"You cannot use a two-dimensional array to read the data."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"I would like to see an enhanced auditing feature included."
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Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Microsoft Power Automate is rated 7.8, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and AutomationEdge, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Pega CRM and WorkFusion. See our Microsoft Power Automate vs. Pega Robotic Process Automation report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
