We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has the ability to scale."
"The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"Slack helps me to read bulk messages."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"Slack provides very fast communication."
"The product is easy to use."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"The overall functions are good."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution needs to improve its scalability."
"The mobile app needs improvement. It consistently misses notifications."
"Slack tends to crash once a month."
"The UI could be a little bit better."
"The integration with SharePoint doesn’t work properly."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"The solution should have less frequent updates."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution is very expensive, and its pricing could be improved."
"The solution needs to improve CI."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, Atlassian Confluence, Chatter, ChatWork and Zulip, whereas Symphony is most compared with Microsoft Teams, Drupal and SharePoint. See our Slack vs. Symphony report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.