We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The solution is stable."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"In terms of technical support, you will get an immediate response."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The solution appears to be stable and scalable."
"Every version upgrade has been straightforward."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"The technical support for the solution is excellent."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The most important features would be instant messaging and the security that we get from the containerization."
"Whenever we have issues, people rely on the ability to check messages promptly."
"It is a scalable solution."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"The most valuable features are remote control and geo-fencing."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"It helps in enrolling, managing, and relocating the devices quickly."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"It needs incorporation of Knox, ZeroTouch, etc."
"It would be helpful if there was proactive remediation."
"The interface could be improved."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"From the past to the present, before mobility location, we frequently required a restart."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"I would like more support for Google Chromebook operating system, so I could manage it."
"The pain points for us would be the activation."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"In future releases, I would like to see a better configuration of the dashboard."
"Adding more features for iOS devices would be an improvement."
"In the next release, they should make it easier to migrate."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
"Most of our devices are Android, they're Google related, so we need access from Google to do certain things. There are ways around that, but that's something that we're really looking for. How can we control the Apple Air? How can we get into that app?... How can we make sure that that app doesn't try to update in the middle of the day when our driver needs it?"
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"SOTI MobiControl is very good for Android and Windows, but it should add a little bit on the Apple side because it doesn't have much control on the Apple side."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Ivanti Neurons for MDM.
See our list of best Enterprise Mobility Management (EMM) vendors.
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