We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"This product works very well for companies already using the full Microsoft suite."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"It has a useful device management feature."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Fortunately, now everything is streamlined into a single, unified platform."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The most important features would be instant messaging and the security that we get from the containerization."
"It does support hardware and operating system configurations from every angle."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"It gives us the ability to have a container and the most secure possible application."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"I've really enjoyed the use of the file sync when I'm administrating version control in my program."
"It helps in enrolling, managing, and relocating the devices quickly."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"We use SOTI MobiControl for managing Android device management."
"The company's support is the best. That'd be the number one thing."
"The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The configuration could be better by consolidating options and making it simpler."
"The solution could improve by having better integration with Apple."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The initial installation could be simplified."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"Second level support needs to have strong knowledge of the product."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"In the next release, they should make it easier to migrate."
"I wish that I had some more tutorials and educational resources on how to use the product."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Ivanti Neurons for MDM.
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