We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The technical support of Microsoft Intune is good."
"Autopilot is the most valuable feature."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"It does support hardware and operating system configurations from every angle."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"The technical support for the solution is excellent."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The remote control we have helps us a lot."
"It helps in enrolling, managing, and relocating the devices quickly."
"It is a scalable solution."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"The other one would be just how easy it is to deploy applications."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"There needs to be more support for Mac operating systems."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Intune does not provide real-time visibility."
"There is room for improvement in integration and security as well."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"The newest features sometimes pop in very slowly."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The interface could be improved."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
"They should improve the lockdown feature."
"They have legacy design architecture, and sometimes the support isn't helpful."
"Its user interface needs to be improved."
"The solution could use better reporting."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, IBM MaaS360 and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and JumpCloud.
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