We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks."
"Items and boards are ideal as they help in keeping everything in a single location without any confusion."
"Timeline and countdown systems have been great for us as well as the ability to "@" team members in comment sections to have collaborative conversations, give feedback, and share files."
"I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing."
"The templates were always the best part as not starting from scratch made the process so much easier."
"Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."
"We really like the dashboards, automation, and spreadsheets."
"The features that I have found most valuable include the dashboards, forms, and item and task tracking."
"Email automation is most valuable."
"This is a very powerful and scalable solution."
"If you want to be able to communicate with your client using email, WhatsApp, and push notifications, know if the client opened the communication or not, and create and automate their journey, Marketing Cloud is very good."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"The most valuable feature of Salesforce Marketing Cloud is the ability to sell the products we have made to customers. Overall the solution is very useful for business."
"Offers many great features and is intuitive."
"Marketing Cloud offers a 360 customers experience as it integrates with Service Cloud and Sales Cloud, the CRM portion of Salesforce. The different platforms integrate easily which makes it easy to manage customer communication using a single point of truth."
"There are so many bells and whistles that I don't feel like I'm using Monday to its full potential."
"It would be helpful to have a direct comparison table/spreadsheet for Monday.com versus Asana and the many other project management software platforms."
"Monday.com can be improved by becoming even more simplistic in settings/layout."
"We have difficulties playing with automation."
"It would be helpful if I could integrate Google Docs with Monday somehow."
"Sometimes automation is delayed, which can lead to duplicate items being created."
"I'm unclear about the notifications feature in that I receive way too many emails."
"One item we feel we is missing is more board templates that would allow us to work within the agile methodology."
"It should contain artificial intelligence, in my opinion."
"The dashboards should be more intuitive, as there are far too many items on them. You're not always sure what you're looking for."
"The general setup and understanding of how to use it can be improved. There should be easier self-service for setting up dashboards. Currently, we have someone setting them up for us. I wish it was easier."
"In a future release, adding end-user personalization would be a benefit."
"Salesforce Marketing Cloud should include more point-and-click functionality."
"The solution can have a better UI. Salesforce Marketing Cloud should consider making its solution more robust for error handling."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"The quality of support for this solution has been decreasing over time and the support team are sometimes more focused on closing tickets that resolving issues. Often the support team is not well trained or aware of the new features or products released by Salesforce."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 50 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.