We performed a comparison between Nintex Process Platform and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to use."
"We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality."
"It has integration with BI and Analytics tools, and RPA toolsets as well."
"It provides data accuracy with fewer failures."
"The integration capabilities have been very useful."
"I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability."
"It has helped us a lot, especially during the initial phase of a project where most of the things are done on paper."
"The technical support is very good."
"It is a stable solution...It is a scalable solution."
"Pega BPM offers a lot of out-of-the-box functionalities."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The solution's case management is its most valuable aspect."
"The case management functionality of this solution has been most valuable."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The solution is able to support the size and scale required."
"Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ."
"Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."
"Heavy, cumbersome and inflexible."
"Built-in reporting on-prem is limited and clunky at best."
"The interface could be better and more language support is needed in the development environment or in the solutions platform in general."
"The license pricing is too high currently for Nintex Workflow."
"We are currently facing a lot of issues with Nintex, and we are trying to move away from this solution."
"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"The initial setup takes time."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The cost of licensing could be improved."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Nintex Process Platform is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Bizagi and AgilePoint, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Nintex Process Platform vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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