Office 365 vs Skype for Business comparison

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3,177 views|1,602 comparisons
94% willing to recommend
Microsoft Logo
2,839 views|1,073 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Office 365 vs. Skype for Business Report (Updated: March 2020).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"As an email provider, I believe Office 365 is the best email provider.""The product helps us be more efficient. It helps us to have a standardized way of doing things.""The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point.""I like that it is cloud-based, wherefrom any computer I can access my documents and continue working.""Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic.""The way the ERP presents information for the user is very good.""The phone VoIP product provides genuine a unified communication solution.""Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

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"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people.""The most valuable feature is stability.""Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.""The deployment is very fast.""I have found Skype for Business to be stable.""The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.""We like the easy provisioning of Skype for Business Conferencing.""It's a good product, we like using it."

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Cons
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.""Security is still complex, but the admin console improving.""There are some complexities to the initial setup if you use some of the more advanced features.""Integration with other platforms can be improved.""Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need.""It needs improvements around its compatibility with non-Microsoft products.""If two people update the same file, it causes issues.""It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

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"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.""There are issues with the bandwidth, particularly for external meetings,""The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""I feel bored with the look and feel of the tool, so it should be changed.""If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.""I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability.""Skype for Business is not stable."

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Pricing and Cost Advice
  • "Licensing, billing, and accounting are available from the management interface."
  • "Good reporting and good value subscriptions for international calls."
  • "​The pricing/licensing is easy to manage."
  • "The pricing is good for all the features that we receive, e.g., Skype for Business."
  • "The pricing is not really high, but one can get the software with the license key for free."
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • More Office 365 Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
    Top Answer:I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest… more »
    Top Answer:Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    Views
    3,177
    Comparisons
    1,602
    Reviews
    14
    Average Words per Review
    444
    Rating
    8.1
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    Comparisons
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Me & the Bees Lemonade
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company19%
    Financial Services Firm13%
    Non Tech Company3%
    VISITORS READING REVIEWS
    Educational Organization76%
    Computer Software Company3%
    Financial Services Firm3%
    Government2%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise78%
    Large Enterprise14%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    Office 365 vs. Skype for Business
    March 2020
    Find out what your peers are saying about Office 365 vs. Skype for Business and other solutions. Updated: March 2020.
    768,886 professionals have used our research since 2012.

    Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server. See our Office 365 vs. Skype for Business report.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.