We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a smooth and configurable user interface for single sign-on capabilities."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"This is a user-friendly solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It's pretty stable as a product."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution is stable. We haven't experienced any bugs or glitches."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It is very scalable. We have a very large customer base: 75 million customers."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"Symantec Siteminder Is both scalable and stable."
"As our identity model continues to mature, probably the Federation is most valueable."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingID would benefit from a better user interface for integration."
"In the beginning, the initial setup was very complex."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The product is not customizable."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"It has a long way to go until it is a cloud-based solution."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Siteminder is ranked 15th in Single Sign-On (SSO) with 69 reviews. PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and One Identity Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Microsoft Entra ID. See our PingID vs. Symantec Siteminder report.
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