We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The most valuable feature of OpenText Documentum is the versioning."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It is quite good."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"We like Documentum for its capacity and reliability."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The security feature is valuable."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"Information is now available instantly to managers on all devices."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"I would like to see performance improvements, especially regarding slow response times."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"OpenText Documentum needs to improve its support."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The user interface can be improved."
"The vertical application could be improved."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Emails stored now do not display metadata in native format."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"Needs improvement on the user interface."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
