OpenText EnCase eDiscovery vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText EnCase eDiscovery and SentinelOne Singularity Complete based on real PeerSpot user reviews.

Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete Report (Updated: January 2020).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is very stable.""It speeds up the process, so I can meet my deadlines.""I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc.""The technical support is excellent.""Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.""It indexes much faster, and is more reflexive because of the Enscripts.""The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

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"The most valuable feature of this solution is the user-friendly interface.""Deep Visibility is a valuable feature.""Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support.""The alerting features are the most valuable. We know that when something goes wrong, we get alerted instantly. That gives us a leg up. Even before the user knows what's happening, we're being alerted to step in and stop anything catastrophic from happening.""One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important.""The product can scale.""All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us.""I have found the activity timeline and threat analysis to be particularly useful."

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Cons
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""The reporting is a bit unreliable. It needs to be better.""Ease of use and learning curve need improvement.""I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function.""​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​""There were minor UI bugs.""In the past, incident response time for tech support was slow."

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"I would like to have a remote desktop feature added so we can remotely access our endpoints.""The delay in updating inventory is ten minutes. If it can be improved, it will help a lot.""We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console.""The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents.""I don't like switching the way you switch from legacy to XDR.""In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems.""It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection.""It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."

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Pricing and Cost Advice
  • "​The product is affordable and user-friendly.​"
  • "EnCase is an affordable solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • More OpenText EnCase eDiscovery Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
    Top Answer:We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
    Ranking
    6th
    out of 40 in eDiscovery
    Views
    548
    Comparisons
    428
    Reviews
    1
    Average Words per Review
    343
    Rating
    9.0
    Views
    35,625
    Comparisons
    18,180
    Reviews
    133
    Average Words per Review
    888
    Rating
    8.6
    Comparisons
    Also Known As
    EnCase eDiscovery
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

    With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company14%
    Energy/Utilities Company8%
    Government7%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete
    January 2020
    Find out what your peers are saying about OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete and other solutions. Updated: January 2020.
    770,141 professionals have used our research since 2012.

    OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews. OpenText EnCase eDiscovery is rated 7.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete report.

    We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.