We performed a comparison between Oracle Enterprise Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Oracle Enterprise Manager as a tool to monitor Oracle products."
"I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
"The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
"The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products."
"The solution is easy to use and has good performance."
"Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
"The most valuable feature of the solution is that it is a very user-friendly tool."
"The single-pane and single interface in the centralized system is the most valuable feature."
"It has been stable since deployment."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"They have a very good network in the infrastructure of Discovery."
"The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."
"The interface could be more friendly for basic users."
"Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"Better mobile access would be useful."
"The deployment is not straightforward."
"We would like to have a single dashboard for monitoring and controlling all of our products."
"I would like to improve the cost."
"It creates quite a bit of duplication, so that needs to be fixed."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"The solution is too high priced."
"They can expand on the plugins for some of the other tools."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"ServiceNow Discovery should improve its cloud capabilities."
Oracle Enterprise Manager is ranked 4th in Server Monitoring with 123 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews. Oracle Enterprise Manager is rated 8.4, while ServiceNow Discovery is rated 8.0. The top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Oracle Enterprise Manager is most compared with Zabbix, Dynatrace, Quest Spotlight, AppDynamics and Microsoft Azure, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and Qualys VMDR. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
