We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Qualys VM are its ability to do proper vulnerability assessment. It has a lot of updates for all the vulnerability databases from all over the globe. It's an amazing solution when it comes to the versatility of the features it has. Additionally, the reports are very good. It generates very detailed reports about the vulnerabilities inside the environment"
"This solution gives us insight into our environment and improves our security. It helps us to maintain a good patching system whereby we know that XYZ is vulnerable within the system."
"The most valuable feature is automation."
"Great web application security for scanning."
"Tech support is helpful."
"There are many features. Its reliability, ease of installation, ease of use, and the richness of the information provided are the most valuable features."
"It's very configurable to adjust impact to systems."
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
"The most valuable feature of ServiceNow Discovery is its performance."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"The product provides great scalability features."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"It has given us an understanding of each layer from a server application."
"The process involving the original setup of the solution is excellent."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"It would be nice to have an all-in-one solution that was automated and could handle the scanning and reports as well as the patching and updating."
"Improve the user interface."
"It is a struggle to be able to pull our report and to be able to do onboarding using automated tools."
"Finding things in management can be quite difficult."
"I would like to have CSPM, a continuous scan-like cloud added to the solution."
"Improve the API speed."
"Qualys VMDR is basically susceptible to false positives, and false negatives."
"If anything, I would like to see the user interface modernized a bit more."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"ServiceNow Discovery should improve its cloud capabilities."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"They can expand on the plugins for some of the other tools."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 36 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, Lansweeper and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
See our list of best IT Asset Management vendors.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
