We compared SentinelOne Singularity Complete and ZoneAlarm based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some users said that ZoneAlarm's customer assistance could be improved.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. ZoneAlarm had a simple and fast setup.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. ZoneAlarm's pricing is considered competitive.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. ZoneAlarm offers a positive ROI through security improvements.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support.
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"The overall product quality is good."
"The most valuable feature of Singularity Complete is the Ranger function."
"The most valuable feature of this solution is the user-friendly interface."
"I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The Microsoft integrations are most valuable right now."
"We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus."
"The solution maintains reasonable scalability."
"Personally, I find the Game Mode of the Firewall very useful."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution really focused on giving more security than an antivirus."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The phone access scan stands out as the most valuable feature for me."
"It is quick and easy to configure."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."
"The grouping feature needs improvement."
"They can improve the administrative interface. They can make it more user-friendly."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"SentinelOne's customer service has room for improvement."
"Singularity Complete's process stream has room for improvement."
"There aren't enough reporting capabilities for decision-makers."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They need to update and improve the features available for Mac."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"The support is not always so effective."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. SentinelOne Singularity Complete is rated 8.8, while ZoneAlarm is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security. See our SentinelOne Singularity Complete vs. ZoneAlarm report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.