We performed a comparison between ServiceNow Now Platform and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It can integrate anywhere, and you can make any kind of workflow."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The product's most advantageous feature is platform innovation."
"The initial setup is very straightforward."
"The level of automation within the platform is great."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"Learning materials, such as online courses, are readily available."
"It is a stable solution...It is a scalable solution."
"The deployment process is quite straightforward."
"Can access information from other Zoho packages and you can write custom scripts."
"Zoho Creator helps to maintain the products in development."
"We can create multiple applications simultaneously with it."
"Zoho Creator can be integrated with other platforms easily."
"The solution's flexibility and quick turnaround are valuable."
"It is a very, very scalable tool."
"It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The cost has room for improvement. It is currently expensive."
"Bug and defect management are not available in ServiceNow."
"The basic reporting system is rather static."
"ServiceNow Now Platform's technical support needs to improve."
"The UI is very bad and needs to be updated."
"I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."
"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."
"Sometimes technical support does not answer our queries."
"They still don't have a PDF conversion feature."
"They should allow for more UI customization."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
"The platform's technical support services need improvement."
"We face issues while moving from one form to another form. We have a negative impression of the tool's support since they do not provide us assistance with our queries. They don't have solid answers to our questions."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. ServiceNow Now Platform is rated 8.6, while Zoho Creator is rated 8.6. The top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Appian. See our ServiceNow Now Platform vs. Zoho Creator report.
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