We performed a comparison between Slack and Yammer based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"The product is easy to use."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"The solution is scalable."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"Yammer brings in the most relevant posts to the users."
"The most valuable feature of this solution is the communication events."
"The posting features are valuable."
"We can send out notifications and ask questions using Yammer."
"The most valuable feature of Yammer is its integration with all the services of Office 365."
"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."
"Its most valuable features are the storyline and communities."
"Slack feels clustered and hence it should improve its design and UI."
"Slack tends to crash once a month."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"Sometimes there are login issues."
"Slack should add a feature to schedule meetings."
"The solution should have less frequent updates."
"Sometimes, the servers are not available."
"I would like to see a fancier user interface. That is one of the weak points of Yammer."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"Sometimes, we lose access to the solution for unknown reasons."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
"The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it."
"The solution's feature for sharing could be better."
"It should have integration with multiple third-party platforms."
"The permissions are a little bit over-complicated."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Yammer is ranked 4th in Enterprise Social Software with 60 reviews. Slack is rated 8.4, while Yammer is rated 7.4. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Yammer writes "Ease of use and a familiar user interface". Slack is most compared with SharePoint, Symphony, Atlassian Confluence, Chatter and ChatWork, whereas Yammer is most compared with Workplace by Facebook, SAP Jam, Chatter, Jive and Interact Intranet. See our Slack vs. Yammer report.
See our list of best Enterprise Social Software vendors.
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